Frequently Asked Questions

Here are some of the most frequent questions we get asked.

Yes, our call-out charge is £66 inc VAT. If we repair the fault there and then, that is all there is to pay. If parts are required to repair your boiler we will provide you with a quotation and should you choose to use us to carry out the work, we will refund the call-out charge from your final bill.

We cover anywhere within a 40-mile radius of Wakefield, West Yorkshire.

Our BoilerCovr packages start from £9.99 per month depending on the level of cover you choose.

Yes, when carrying out an installation, all pipework, boilers, radiators and rubbish are removed and taken away.

Due to Health & Safety legislations, we cannot remove footwear. However, we will use overshoes or premium carpet protector & dustsheets.

Yes, our engineers carry all of the required equipment to clean up any mess once the work is completed.